These Terms of Service ("Terms") govern your access to and use of Halvenn's website and services. By using our website or engaging Halvenn to provide services, you agree to be bound by these Terms. Please read them carefully.
By accessing our website, requesting a free audit, or engaging Halvenn ("Halvenn," "we," "us," or "our") to provide services, you ("you," "client," or "your") agree to these Terms and to any additional terms set out in a proposal, order form, statement of work, or written agreement between you and Halvenn (collectively, the "Agreement"). If you do not agree, do not use our website or services.
Halvenn provides marketing and automation services for home-service businesses. Depending on your plan, these may include website design and development, AI-powered lead capture and booking systems, automated communications (voice, SMS, and email), customer-relationship and back-office automation, and related consulting. The specific services, deliverables, timelines, and fees applicable to you are defined in your Agreement. We may improve or modify our services over time.
You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the business you represent. By agreeing to these Terms, you represent that you meet these requirements.
If we provide you with access to accounts, dashboards, or tools, you are responsible for keeping your credentials confidential and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use. We are not liable for any loss arising from unauthorized use of your account.
You may cancel recurring services in accordance with your Agreement. Unless your Agreement states otherwise, cancellation takes effect at the end of the current billing period, and you remain responsible for fees accrued up to that date. Except where required by law or expressly stated in your Agreement, fees for services already performed and setup fees are non-refundable.
To deliver our services effectively, you agree to:
You are solely responsible for your business operations and for how you use the leads, communications, and systems we provide.
Halvenn retains all rights, title, and interest in its software, tools, methods, processes, templates, and any pre-existing or independently developed intellectual property used to deliver the services. Upon full payment of applicable fees, we grant you a non-exclusive, non-transferable license to use the deliverables for your business as intended.
You retain ownership of the content and materials you provide to us, and you grant Halvenn a license to use them as necessary to provide the services. Any feedback or suggestions you provide may be used by Halvenn without obligation to you.
You agree not to use our website or services to: violate any law or third party's rights; transmit unlawful, harmful, deceptive, or abusive content; send communications without required consent; reverse engineer, copy, or resell our services; or interfere with the operation or security of our systems or any third-party platform we rely on.
Our services rely on third-party platforms and providers, including hosting, telephony and messaging providers, AI providers, analytics, and tools such as Google. We do not control and are not responsible for the availability, performance, changes, outages, or policies of these third parties, and their own terms may apply to you. We are not liable for any interruption or loss caused by a third-party service.
Our website and services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific results, including lead volume, conversion rates, revenue, search rankings, or uninterrupted or error-free operation of any system.
To the maximum extent permitted by law, Halvenn and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to the services, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising out of or related to the services will not exceed the total fees you paid to Halvenn in the six (6) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Halvenn and its owners, employees, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to the content or materials you provide, your use of the services, your communications with your customers, or your violation of these Terms or any applicable law.
These Terms apply for as long as you use our website or services. Either party may terminate the engagement in accordance with the Agreement. We may suspend or terminate your access to the services if you breach these Terms or fail to pay amounts due. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the services will be subject to the exclusive jurisdiction of the state and federal courts located in Florida. Before filing any claim, the parties agree to attempt in good faith to resolve the dispute informally by contacting one another.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after changes take effect means you accept the updated Terms.
These Terms, together with your Agreement, constitute the entire agreement between you and Halvenn regarding the services and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control.
If you have questions about these Terms, contact us:
Halvenn
Email: salesteam@halvenn.com
Phone: +1 (645) 400-5780
Miami, FL — United States
