Privacy Policy

01Information We Collect

We collect information in three ways: information you give us directly, information we collect automatically, and information we receive from third parties.

Information you provide

When you book a free audit, fill out a form, request a quote, sign up for our services, or contact us, you may provide your name, email address, phone number, business name, website URL, and any other details you choose to share. If you become a client, we also collect billing and payment-related information needed to process transactions.

Information collected automatically

When you visit our website, we and our analytics providers may automatically collect your IP address, browser type and settings, device information, the pages you view, the links you click, referring URLs, and the dates and times of your visits. This is collected through cookies and similar technologies (see Section 03).

Information from third parties

We may receive information about you from analytics and advertising partners, lead sources, and platforms we integrate with to deliver our services (for example, scheduling, communication, or CRM tools you connect).

02How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve our website and services;
• Respond to your inquiries and deliver the free audit or services you request;
• Process payments and send you related billing and account information;
• Communicate with you about updates, offers, and relevant information (you can opt out of marketing messages at any time);
• Analyze usage to improve performance, content, and user experience;
• Detect, prevent, and address fraud, abuse, security issues, and technical problems; and
• Comply with our legal obligations and enforce our agreements.

03Cookies and Tracking Technologies

Cookies are small files stored on your device that help websites function and remember your preferences. We use:

• Essential cookies — required for the site to work properly;
• Analytics cookies — help us understand how visitors use our site (for example, Google Analytics); and
• Marketing cookies — used to measure and improve advertising.

You can control or disable cookies through your browser settings. Note that disabling some cookies may affect how the site functions.

04How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers — with vendors who perform services on our behalf, such as hosting, payment processing, analytics, email delivery, CRM, and the communication or automation platforms we use to deliver our services. These providers are permitted to use your information only to perform services for us.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements — when we believe disclosure is necessary to comply with the law, a legal process, or a governmental request, or to protect the rights, property, or safety of Halvenn, our clients, or others.
• With your consent — when you direct us to share your information.

05Third-Party Services and Links

Our website and services may integrate with or link to third-party services (for example, Google, payment processors, scheduling tools, and telephony or messaging providers). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party service you use.

06Data Retention

We retain your information for as long as necessary to provide our services, fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

07Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

08Your Privacy Rights

Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you, and to opt out of marketing communications.

California residents

Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to know what personal information we collect, to request deletion or correction of that information, and to opt out of the "sale" or "sharing" of personal information. We do not sell your personal information. We will not discriminate against you for exercising any of these rights.

How to exercise your rights

To make a request, email us at salesteam@halvenn.com. We may need to verify your identity before fulfilling your request.

09Children's Privacy

Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10International Users

Halvenn is based in the United States, and your information is processed and stored in the United States. If you access our website or services from outside the United States, you consent to the transfer and processing of your information in the United States, where data protection laws may differ from those in your country.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after changes take effect means you accept the updated policy.

12Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: